unable to connect webex teams to outlook

Unable To Connect Webex Teams To Outlook Install Of Outlook

I have found several articles that state this can be resolved simply by enabling the Register Teams as the chat app for Office Checkmark in MS Teams and then restart office applications.

I have performed this step, restarted all office apps, and the pc to no avail.

Why would this solution work for some and not for others What is missing in my setup Has anyone else experienced this and do they have a solution Thanks.

Unable To Connect Webex Teams To Outlook Install Of Outlook

Clients are, however, using the desktop install of Outlook - not the Office 365 Webmail version of Outlook.

Theres a checkbox that says Display online status next to name.

I did review and this setting is already checked, so that did not have an impact on the issue.

However, what I am looking for is the ability for Outlook to show the status of users who are also part of Teams inside our company.

I need Teams to do it as well, however I am finding conflicting information online.

Click Choose Default Apps by Protocol at the right pane bottom.

On the next screen, Select IM on the Left and Click the on the right and then select Teams.

Restart both Teams and Outlook.

Display online status next to name is ticked but also greyed out.

Is this a bug with teams or registry or even a gpo setting i feel the former.

In the Teams Settings General: Make sure that your have select the Register Teams as the chat app for Office (requires restarting Office applications).